Privacy Policy — Sub2Base

1. Who we are

Sub2Base is a Telegram subscription management platform operated by Sub2Base ("we", "us", "our"). We are based in Nigeria. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform at sub2base.com.

2. Information we collect

We collect the following types of information:

Account information: Your email address when you sign up as a creator.
Telegram identity: Your Telegram username and first name when you join a group via our bot.
Payment information: Cryptocurrency wallet addresses and transaction details processed through NOWPayments. We do not store card numbers or bank account details.
Usage data: Subscription status, group membership history, and activity logs associated with your account.
Technical data: IP address and approximate geolocation (country level) for fraud prevention and service delivery.

3. How we use your information

To operate the platform and manage your subscriptions
To process payments and disburse payouts to creators
To send transactional emails (payment confirmations, renewal reminders, withdrawal alerts)
To enforce access control via the Telegram bot
To detect fraud and prevent abuse
To comply with applicable laws

We do not sell your personal data to third parties. We do not use your data for advertising.

4. Data sharing

We share data only as necessary to operate the platform:

Creators can see the Telegram username, subscription status, and payment history of their own subscribers.
NOWPayments processes cryptocurrency payments and payouts.
Firebase (Google) stores platform data and handles authentication.
Resend delivers transactional emails on our behalf.
Telegram receives bot commands necessary to manage group access.

5. Data retention

We retain your data for as long as your account is active or as needed to provide our services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.

6. Security

We use industry-standard security measures including encrypted connections (HTTPS), Firebase security rules, and access controls. No system is completely secure, and we cannot guarantee absolute security of your data.

7. Your rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data, subject to legal retention requirements
Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at the email below.

8. Cookies

We use a session cookie (__session) solely for authentication. We do not use tracking cookies or third-party advertising cookies.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify registered creators by email of any material changes. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests, email us at support@sub2base.com.